One inbox for every channel
Handle customer messages in one place, instead of jumping between apps.
Connecting / CUSTOMER CONVERSATIONS
Every customer conversation. One shared inbox.
A smarter way to stay connected.
Connecting brings WhatsApp, Instagram, email and live chat into one workspace. Give your service, sales and support teams the context, AI assistance and automations to respond faster.
For service, sales and support teams managing conversations across channels.
ConnectingIllustrative workflow
WhatsApp
Instagram
Email
Live Chat
One shared inboxAI + automation
Your team
MADE FOR YOUR TEAM
Less switching. More helping.
Keep the conversation moving, from the first message to the next response.
The context behind the message
See the customer context alongside the conversation so your team can pick up where it left off.
A faster starting point with AI
Use AI-assisted replies to help your team respond faster.
A more organized workload
Route, prioritize and organize conversations with smart automations.
A CLOSER LOOK
See the conversation come together.
Get to know Connecting in a short product video.
Connecting — English demo
From incoming message to a clear next step.
- 01
Bring messages together
Customer conversations from your connected channels arrive in one inbox.
- 02
Understand and organize
See the customer context and use automations to route and prioritize the work.
- 03
Respond with AI assistance
Help your team move the conversation forward with AI-assisted replies.
A few things you may be wondering.
Who is Connecting for?
Service, sales and support teams that handle customer conversations across multiple channels and want one shared workspace.
Which channels does it bring together?
WhatsApp, Instagram, email and live chat. In the demo, we can review the channels and setup your business needs.
How does AI help the team?
Connecting provides AI-assisted replies, alongside automations for routing, prioritizing and organizing conversations.
Can I see a demo in Hebrew or English?
Yes. The video follows the page language, which you can change in the top menu. You can also book a personal demo in your preferred language.
Connecting BY NEXAI
Make room for better conversations.
Bring your channels and your team’s day-to-day challenges. Let’s see how Connecting fits.
Book a demo