Accessibility Policy - NexAi

Last Updated: December 2025

1. Introduction and Commitment

1.1 NexAi (hereinafter: "the Company", "we", "us") is committed to making its services accessible to the entire population, including people with disabilities, and believes that every person has an equal right to receive information, services, and an optimal browsing experience.

1.2 We operate to fully implement the Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 2013, and are committed to meeting the Israeli Standard (IS 5568) and the international WCAG 2.1 level AA guidelines.

1.3 This accessibility policy applies to all of the company's services, including the website, digital interfaces, automation services, and technological solutions provided to our clients.

2. Accessibility Level and Standards

2.1 International and Israeli Standards

Our website is made accessible according to:

• Israeli Standard IS 5568: The Israeli standard for web content accessibility.
• WCAG 2.1 Level AA: Web Content Accessibility Guidelines.
• Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 2013.

2.2 Implementation and Accessibility

The site has undergone comprehensive accessibility including:

• Structural adjustment of the site's code.
• Implementation of an advanced accessibility widget.
• Adaptation of content, forms, and user interfaces.
• Regular and ongoing accessibility testing.

3. Accessibility Features on the Site

3.1 Navigation and Structure

• ✓ Keyboard navigation: All site elements can be navigated using only the keyboard (Tab, Enter, arrow keys).
• ✓ Logical order: The site structure is organized hierarchically and logically.
• ✓ Skip to content: Option to skip directly to the main content.
• ✓ Accessibility menu: An accessible auxiliary menu appearing on every page.
• ✓ Clear links: All links are described in a descriptive and understandable manner.

3.2 Visual Adjustments

• ✓ Change font size: Option to increase and decrease text up to 200%.
• ✓ Color contrast: High contrast, dark mode, and light mode.
• ✓ Change spacing: Adjustment of space between lines and letters.
• ✓ Readable fonts: Option to switch to a particularly readable font.
• ✓ Stop animations: Option to disable animations and blinking.
• ✓ Highlight links: Clear marking of all links on the site.

3.3 Reading and Browsing Aids

• ✓ Reading guide: A guiding line for continuous reading.
• ✓ Reading mask: Darkening content around the current line.
• ✓ Focus highlight: A clear frame for the element in focus.
• ✓ Big mouse cursor: Increasing the mouse cursor for improved visibility.
• ✓ Text-only view: Hiding images and backgrounds.

3.4 Compatibility with Assistive Technologies

• ✓ Screen readers: Full support for JAWS, NVDA, TalkBack, VoiceOver.
• ✓ ARIA tagging: Extensive use of ARIA tags to improve accessibility.
• ✓ Alternative text: All images are tagged with a textual description (Alt Text).
• ✓ Subtitles and transcription: Multimedia content is accompanied by subtitles when relevant.

4. Accessibility in Services and Processes

4.1 Forms and Interaction

• All forms on the site are accessible and clearly marked.
• Error messages are displayed clearly and understandably.
• Option to correct errors before submitting the form.
• Appropriate response time without time pressure.

4.2 Appointment Coordination

• The appointment coordination system is fully accessible.
• Option to request special accessibility adjustments for the meeting.
• Availability for phone or written coordination for those who need it.
• Flexibility in adapting the meeting method (video, phone, online).

4.3 Digital Content

• Downloadable documents (PDF) are as accessible as possible.
• Videos and content include subtitles or transcription.
• Presentations and visual content are accompanied by textual description.
• Files for download are available in accessible formats.

5. Training and Awareness

5.1 Skilled Staff

• Company employees are aware of the importance of accessibility.
• Periodic training on accessibility and service for people with disabilities.
• Designated accessibility coordinator for handling inquiries and accessibility issues.

5.2 Clients and Partners

• Advising our clients on the accessibility of the systems we build.
• Encouragement and training to implement accessibility principles in joint projects.
• Tools and tips for making content and systems accessible.

6. Exemptions and Exceptions

6.1 Old Content

Content published before 2019 may not fully meet accessibility requirements. We are working to make it accessible gradually.

6.2 Third Party

• Links to external sites may not meet our accessibility standards.
• Embedded third-party services (such as YouTube videos) depend on the accessibility level of those providers.
• We choose providers with an emphasis on the accessibility of their services.

6.3 Archival Documents

Historical documents used for archive purposes only may not be fully accessible. If necessary, we will assist in making them accessible or provide the information in an alternative way.

7. Testing and Continuous Improvement Process

7.1 Periodic Tests

• Automated testing: Use of automated tools for scanning accessibility.
• Manual testing: Professional audit by an expert accessibility consultant.
• User testing: Feedback from users with disabilities.
• Frequency: Quarterly tests and following any significant change to the site.

7.2 Updates and Improvements

• Regular updates according to evolving standards.
• Fixing accessibility defects discovered.
• Upgrading existing accessibility features.
• Adding new accessibility features as needed.

8. Inquiries, Requests, and Complaints

8.1 Accessibility Coordinator

We provide you with a dedicated accessibility coordinator to handle any issue related to accessibility:

Name: Gilad Dor Levi
Position: Accessibility Coordinator
Phone: 054-246-1175
Email: dortolevi@gmail.com
Availability hours: Sunday-Thursday, 09:00-17:00

8.2 Types of Inquiries

• Accessibility issues: Difficulty accessing content or service on the site.
• Request for adjustment: Need for special adjustment or alternative format.
• Suggestions for improvement: Ideas for improving accessibility on the site.
• General feedback: Opinion on the level of accessibility.

8.3 Inquiry Handling Process

• Receipt of inquiry: Immediate confirmation of receipt (within 24 hours).
• Examination and handling: Testing the issue and possible solution (within 5 business days).
• Response: Providing a detailed response or solution (within 10 business days).
• Follow-up: Verification that the problem was satisfactorily resolved.

8.4 Additional Ways to Contact

• Contact form on the site: [Link to form]
• WhatsApp: 054-246-1175

9. Alternative Ways to Receive Service

• ✓ Personal telephone service: Service team available for full assistance.
• ✓ Zoom meeting coordination: Online meeting with close accompaniment.
• ✓ Sending documents in adapted format: Accessible PDF, Word, plain text.
• ✓ Content reading: Option to receive content in audio format.
• ✓ In-person meeting: In our offices or in an adapted location.

11. Accessibility in Projects We Build

11.1 Commitment to Clients

As a company specializing in building automations and sites, we:

• Advise our clients on accessibility.
• Build accessible systems and sites by default.
• Provide tools for managing accessible content.
• Instruct clients on accessibility principles.

11.2 Accessible AI Usage

The artificial intelligence solutions we develop:

• Are accessible to users with disabilities.
• Include friendly and accessible interfaces.
• Provide output in diverse formats.
• Are designed taking into account diverse needs.

12. Relevant Legislation and Regulations

• Equal Rights for Persons with Disabilities Law, 5758-1998.
• Equal Rights for Persons with Disabilities (Accessibility Adjustments for Service) Regulations, 5773-2013.
• Israeli Standard IS 5568 (based on WCAG 2.0).
• WCAG 2.1 Level AA (Web Content Accessibility Guidelines).

13. Updates and Corrections

13.1 Documentation of Changes

• Date of last update: December 2025.
• Date of last accessibility test: December 2025.
• Date of next test: June 2026.

13.2 Future Changes

This accessibility statement may be updated from time to time according to:

• Changes in regulations and guidelines.
• Additions and improvements to the site.
• User feedback.
• Technological progress.

14. Feedback and Evaluation

📧 Send us feedback: dortolevi@gmail.com
📞 Call us: 054-246-1175
💬 Leave a message: via WhatsApp

15. Statement of Commitment

• ✓ Operating with integrity and full commitment to making its services accessible.
• ✓ Continuing to improve the accessibility level on an ongoing basis.
• ✓ Providing a fast and efficient response to any inquiry regarding accessibility.
• ✓ Investing resources and effort in constant accessibility.
• ✓ Updating the policy as changes and needs arise.